Private Client Director, New York

Job description

Job Overview

The Private Client Director will be responsible for elevating the client experience for LOUIS XIII. Focus will be placed on growing LOUIS XIII clients, recruitment of new high potential clients to the brand and increasing brand desirability. This includes coaching of team members to achieve goals and management of clientele capabilities.

Job Responsibilities

  • Engage potential HNWI independently and with the support from Brand Team
  • Conduct client tastings as well as propose new/relevant formats based on available opportunities
  • Close sales transaction & ensure client sales records are uploaded into CRM database.
  • Engage PCC & Fostering Agents with direction from the Brand Director, to create client engagement opportunities;
  • Take ownership of Private Client relationship and support Brand Ambassadors in CRM to optimize opportunities for repeat sales
  • Represent the Brand to generate goodwill amongst event VIPs, including HNWI, core militants, media, PCC’s, fostering agents, luxury partners and trade.
  • Conduct the above in a manner that is respectful to Brand integrity while conducting self in a manner befitting of an iconic luxury brand
  • Drive Client development efforts – implementation of targeted initiatives to drive client engagement activities in the USA
  • Develop strategies to increase financially savvy business opportunities in the market based on quantitative data
  • Qualitative and quantitative analysis of clientele (monitoring spending and trends, leveraging relations to retailers/restaurants to understand potentials)
  • Cultivate business with store’s top clients by developing and executing strategic action plans to increase their retention and spending
  • Engage and retain new high potential clients with thoughtful engagement plans; develop and execute strategy to recruit other high potential local clients (through community outreach, prospecting, presence in the market, etc.)
  • Develop client experience action plans and ensure execution of same, in partnership with Brand Ambassadors
  • Develop opportunities within local market to increase brand awareness and desirability
  • Participate in all product and customer service trainings and inform top clients of new product offer
  • Lead by example by developing individual relationships with top clients to enhance their relationship
  • Consult customers on acquisition of products within the portfolio and facilitate the sales and management of their collections of fine wine and spirits
  • Organize luxury & business, exclusive events
  • Coordination for events and special projects (partnerships and participation to artistic events or cooperation/co-branding)
  • Increase current customer base focusing on leading luxury goods companies, private wealth managers and high net worth customers
  • Lean on key prestige on-premise (bar, restaurants, hotels) with your clients to create traffic
  • Generate incremental sales volume as a result of the above actions
  • Design and organize joint or singular events with other luxury companies (Bugatti, Porsche…) such as dinners and tasting by using and leveraging his/her networks
  • Perform public relations for RC, “the face of Louis XIII”
  • Develop and recruit a PCC’s & Fostering Agents network that allows for a pool of talent that helps penetrate new communities.
  •  Perform database management for Louis XIII programs


Job Qualifications

Minimum Qualifications:

  • Demonstrated ability to consistently achieve sales targets and meet challenging deadlines.
  • Established relationships with those in finance, luxury goods, wine.
  • High profile person with connections to fostering agents with the ability to manage relationships with HNWI.
  • Minimum 5 years in relevant field that helps drive Direct Sales with HNWI
  • High level understanding of the US market
  • Genuine interest in luxury lifestyle
  • Bachelor’s degree in Business or related field
  • Ability to work outside of typical business hours and travel with notice

Preferred Qualifications:

  • Financial/Luxury industry experience preferred. BTB or BTC experience or private wealth management highly preferred

An Equal Opportunity Employer

Rémy Cointreau USA is an equal opportunity employer and strongly supports diversity in the workplace.  Qualified applicants are considered for positions without regard to age, sex, gender identity, gender expression, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship status, disability, marital status, veteran status, military status, domestic violence victim status, genetic information or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.  The Company also provides reasonable accommodations to disabled individuals to assist in the hiring process and to qualified individuals with disabilities in the performance of essential job functions without imposing a hardship on the Company, as required by federal, state or local law. The Company also is committed to accommodating religious beliefs.

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Americas - USA
Type of contract
Permanent contract
Education levels
Bachelor's Degree
5-7 years
United States
22 Feb 2022
New York, NY

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